Refund and Returns Policy
Thank you for shopping at Agneera.com. We strive to provide high-quality fashion products and customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.
1. Returns
- You have 7 days from the date of delivery to request a return.
- Items must be unused, unworn, and in their original packaging with all tags attached.
- Certain items such as innerwear, accessories, and customized products are non-returnable.
- To initiate a return, contact our support team at mohanrajpurohit7229@gmail.com with your order details.
2. Refunds
- Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
- If approved, the refund will be processed within 5-7 business days to your original payment method.
- Shipping charges (if any) are non-refundable.
3. Exchanges
- We offer exchanges only for defective or damaged products.
- If you need to exchange an item, contact us at mohanrajpurohit7229@gmail.com.
4. Late or Missing Refunds
- If you haven’t received a refund yet, check your bank account again.
- Then contact your bank or payment provider, as it may take some time before your refund is officially posted.
- If you have done all of this and still haven’t received your refund, please contact us at mohanrajpurohit7229@gmail.com.
5. Cancellation Policy
- Orders can be canceled within 24 hours of placing the order, provided they haven’t been shipped.
- Once shipped, orders cannot be canceled.
For any further queries, feel free to reach out to us at mohanrajpurohit7229@gmail.com.